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Support Packages

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MyLoneWorkers Startup Training Packages

Ensure you get the most out of your MyLoneWorkers account by participating in basic & advanced training performed by MyLoneWorkers’s experts. We will arrange an online meeting with you and your team members, guide you through MyLoneWorkers and help identify the right tools for your unique requirements.

Quick start

200 USD

Recommended for:
New MyLoneWorkers users who need to save time and have their account functional asap

 Basic setup

 Learn how to perform a basic patrol as a Worker

 Learn how to manage the real time events, reported by your employees

 Gather your data in one place by exporting some basic reports

 Personalized tips and guidance based on your case

 Success tips and checks to reassure your best possible experience

Advanced

400 USD

Recommended for:
New and old MyLoneWorkers users who want to optimize on software usage

 Detailed account setup

 Tailor made Operational Diagram matching your case

 Make use of all the elements – features of the software like a pro

 Combine the advanced reporting tools to maximize efficiency

 Learn how to perform advanced patrols as a Worker

 Learn how to manage the real time events, reported by your employees

 Gather your data in one place by exporting some basic reports

 Personalized tips and guidance based on your case

 Success tips and checks to reassure your best possible experience

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Reports

200 USD

Recommended for:
New and old MyLoneWorkers users who want to enhance their reporting capabilities

 Export different types of reports based on your needs

 Learn how to receive automated reports daily, weekly, monthly

 Learn how to receive email notifications

 Advanced tailor made reports with multiple combinations

 Personalized tips and guidance based on your case

 Success tips and checks to reassure your best possible experience

Quick Deployment

100 USD

Recommended for:
New employees hired to your company needed to be onboarded asap

 Learn how to perform a basic patrol as a Worker

 Learn how to manage the real time events, reported by your employees

 Gather your data in one place by exporting some basic reports

 Success tips and checks to reassure your best possible experience

Bundle
Quick start & Reports

320 USD

Combine the Quick start and the Reports sessions to:

 Boost your efficiency asap

 Save time

 Make the most out of the software’s best tools combinations

 Receive continuous success tips from our experts

 Turn your account into a fully functional one

Bundle
Advanced & Reports

480 USD

Combine the Advanced and the Reports sessions to:

 Become an expert

 Be on top of things

 Make the most out of the software’s best tools combinations

 Learn every inch of the system

 Save time

 Receive continuous success tips from our experts

Your clients deserve quality services; investing in MyLoneWorkers Support & Training is investing in your business.

Contact Our Team

MyLoneWorkers Support Packages

MyLoneWorkers Support team’s experts are highly skilled and committed to provide world-class service to your company, from general, simple inquiries to the most advanced ones. If any issue arises, they are in constant communication with the development team, to analyze it, identify its nature and ensure quick resolution.

  Free Standard Premium
 
 
Support Services
Access to training material
Updating constantly
Online Ticket Submission
E-mail Support
Live Chat
Support Cases   6 15
Telephone Support  
Web Conference Support
Screen Sharing Included
   
Priority Support    
Periodic Check-ins   Quarterly Monthly
Expert Tips - Best Use Notifications    
Custom Reports Creation Discounts    
Addittional Services Discounts
e.g. bulk data upload
   

Contact Us to get a Support Package

Contact Our Team

SUPPORT FAQS

Why should I choose a Startup Training package?

Getting a Startup Training package means that you are entitled to dedicated meetings with our experts who will help you get started with your account. This includes basic & advanced Web & Mobile application training, as well as tips on best practices and most commonly used features to save your team the time of learning themselves.

Why should I choose a Support package?

Our dedicated support packages are designed to help maximize your productivity. This is achieved by allowing you to spend less time searching for solutions that are the right fit for your needs and instead do what you do best – focus on your Clients and quality services.

About Us!

ABOUT US

Terracom has as main objective the production of innovative technology products and the provision of integrated IT and communications solutions.

Endless Possibilities

MYLONEWORKERS SHOP

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Get in touch

CONTACT US

Terracom S.A
Ethnikis Antistasis 79
Katsikas, Ioannina
ZIP: 45221, Greece

+30-26510-94333

info(at)myloneworkers(dot)com

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