Ensure you get the most out of your MyLoneWorkers account by participating in basic & advanced training performed by MyLoneWorkers’s experts. We will arrange an online meeting with you and your team members, guide you through MyLoneWorkers and help identify the right tools for your unique requirements.
200 USD
Recommended for:
New MyLoneWorkers users who need to save time and have their account functional asap
 Basic setup
 Learn how to perform a basic patrol as a Worker
 Learn how to manage the real time events, reported by your employees
 Gather your data in one place by exporting some basic reports
 Personalized tips and guidance based on your case
 Success tips and checks to reassure your best possible experience 
400 USD
Recommended for:
New and old MyLoneWorkers users who want to optimize on software usage
 Detailed account setup
 Tailor made Operational Diagram matching your case
 Make use of all the elements – features of the software like a pro
 Combine the advanced reporting tools to maximize efficiency
 Learn how to perform advanced patrols as a Worker
 Learn how to manage the real time events, reported by your employees
 Gather your data in one place by exporting some basic reports
 Personalized tips and guidance based on your case
 Success tips and checks to reassure your best possible experience 
200 USD
Recommended for:
New and old MyLoneWorkers users who want to enhance their reporting capabilities
 Export different types of reports based on your needs
 Learn how to receive automated reports daily, weekly, monthly
 Learn how to receive email notifications
 Advanced tailor made reports with multiple combinations
 Personalized tips and guidance based on your case
 Success tips and checks to reassure your best possible experience 
100 USD
Recommended for:
New employees hired to your company needed to be onboarded asap
 Learn how to perform a basic patrol as a Worker
 Learn how to manage the real time events, reported by your employees
 Gather your data in one place by exporting some basic reports
 Success tips and checks to reassure your best possible experience 
320 USD
Combine the Quick start and the Reports sessions to:
 Boost your efficiency asap
 Save time 
 Make the most out of the software’s best tools combinations
 Receive continuous success tips from our experts
 Turn your account into a fully functional one
480 USD
Combine the Advanced and the Reports sessions to:
 Become an expert 
 Be on top of things 
 Make the most out of the software’s best tools combinations
 Learn every inch of the system 
 Save time 
 Receive continuous success tips from our experts
MyLoneWorkers Support team’s experts are highly skilled and committed to provide world-class service to your company, from general, simple inquiries to the most advanced ones. If any issue arises, they are in constant communication with the development team, to analyze it, identify its nature and ensure quick resolution.
| Free | Standard | Premium | |
|---|---|---|---|
| Support Services | |||
| Access to training material Updating constantly  | 
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| Online Ticket Submission E-mail Support  | 
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| Live Chat | |||
| Support Cases | 6 | 15 | |
| Telephone Support | |||
| Web Conference Support Screen Sharing Included  | 
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| Priority Support | |||
| Periodic Check-ins | Quarterly | Monthly | |
| Expert Tips - Best Use Notifications | |||
| Custom Reports Creation Discounts | |||
| Addittional Services Discounts e.g. bulk data upload  | 
Getting a Startup Training package means that you are entitled to dedicated meetings with our experts who will help you get started with your account. This includes basic & advanced Web & Mobile application training, as well as tips on best practices and most commonly used features to save your team the time of learning themselves.
Our dedicated support packages are designed to help maximize your productivity. This is achieved by allowing you to spend less time searching for solutions that are the right fit for your needs and instead do what you do best – focus on your Clients and quality services.
ABOUT US
Terracom has as main objective the production of innovative technology products and the provision of integrated IT and communications solutions.
The No1 Workforce & Safety Management Systems Vendor
MYLONEWORKERS SHOP

CONTACT US
Terracom S.A
Thesi Ntousia,
Bafra, Ioannina
ZIP: 45500, Greece
+30-26510-94333
info(at)myloneworkers(dot)com
