Elevating Standards! Your Safeguard in Hotel Operations!

Managing the intricacies of contemporary hospitality operations requires adopting a thorough strategy encompassing compliance, cleanliness, and security protocols

Safety & Security

A key element of security maintenance is the timely resolution of any potential weaknesses, frequent routes and fire walks, and access point monitoring. With MyLoneWorkers, your team can perform comprehensive fire equipment inspections while carefully following all recommended procedures, reducing hazards with unmatched accuracy. A dynamic and resilient security maintenance program requires regular assessments, upgrades, and adaptations to new threats.

In the hospitality industry, adherence to stringent fire safety regulations is paramount, and MyLoneWorkers emerges as an invaluable tool to ensure your hotel not only meets but exceeds these standards. In a landscape where hotels are mandated to take a proactive approach towards fire accidents, incidents and preventative actions, MyLoneWorkers stands out as a comprehensive solution that goes beyond mere compliance. By seamlessly integrating into your safety protocols, MyLoneWorkers transforms routine inspections into a strategic advantage, not only meeting regulatory requirements but optimizing them for operational excellence. This not only safeguards your hotel against potential risks but also establishes a secure environment that fosters trust and confidence among both guests and employees.

Strengthen Your Fire Walk Oversight

Through the use of QR code technology, MyLoneWorkers makes sure that each checkpoint along the fire walk is precisely and quickly scanned in order to accurately document the situation. With the capacity to quickly assess the state of fire safety precautions, proactive action can be taken in the event of irregularities or possible threats. Lone workers can navigate the system with ease thanks to its user-friendly design, which makes fire walk management a streamlined and error-free procedure.

Hotels have constant challenges in providing the greatest possible experience for their visitors while also maintaining the safety and compliance of their staff.

MyLoneWorkers seamlessly integrates with existing hotel systems, ensuring a smooth implementation process and offering a cost-effective solution with a high return on investment. For Hotels, MyLoneWorkers has become an invaluable component of their security management strategy, successfully enhancing security, improving operational efficiency, and reducing costs. The innovative technology, user-friendly interface, and robust features of MyLoneWorkers have made it the preferred choice within the hospitality industry.

Operational activities related to maintenance and engineering

The operational efficiency of maintenance and engineering departments is typically compromised by a variety of issues that they face. A frequent issue is the absence of an efficient monitoring mechanism for regular examinations and assessments. Conventional techniques mostly rely on human tracking, which can result in errors, overlooked inspections, and a delayed capacity to track trends or quickly identify reoccurring problems. Furthermore, the lack of thorough data analytics makes it difficult to anticipate problem areas and allocate resources optimally, which results in inefficiencies and overspending.

MyLoneWorkers, on the other hand, shows up as a revolutionary answer that successfully takes care of these urgent issues. The drawbacks of manual logging are removed with MyLoneWorkers by digitizing and automating all management procedures. Accurate real-time inspection tracking is made possible by the use of checkpoints and a user-friendly interface. This guarantees that no region is missed, enabling comprehensive and reliable observation. Furthermore, by guaranteeing a well-maintained environment at all times, MyLoneWorkers’s proactive approach enables maintenance personnel to handle potential issues before they escalate, thus minimizing downtime and increasing customer satisfaction.

Additionally, the solution's robust analytics and reporting functionalities provide invaluable insights. MyLoneWorkers aggregates data from routine routes, offering a comprehensive view of maintenance patterns and identifying recurring issues. Armed with this information, engineering departments can implement preventive measures and optimize their maintenance schedules, effectively reducing operational costs. On top of all these, through the MyLoneWorkers Issue Management tool, managers can delegate tasks to their workers, create Work Orders and keep track of the issues’ status until their full resolution. Ultimately, MyLoneWorkers not only streamlines operations but also empowers maintenance and engineering departments in hotels to proactively manage their facilities, ensuring optimal performance and guest satisfaction while significantly reducing overall operational costs.

Cleaning Management

MyLoneWorkers proves to be a revolutionary tool in dealing with these kinds of issues. By utilizing its user-friendly interface and QR code technology, MyLoneWorkers optimizes the administration of housekeeping tasks and assessments. The real-time tracking and reporting features offered by this unique solution significantly boost the productivity of housekeeping staff. Through the seamless integration of these elements, MyLoneWorkers not only makes the hard task of upholding cleaning regulations easier, but it also helps create a professional and reputable environment for both visitors and employees. The ability of the system to provide prompt and precise reporting guarantees the regular enforcement of cleanliness protocols, cultivating an environment that corresponds with the most elevated levels of hospitality.

It’s all about understanding your customers: LyC (Listen to Your Customer)

According to reviews, customer feedback is one of the most significant methods to get insights from your visitors and modify your business in order to satisfy the demands of your customers both now and in the future.

Receiving feedback from customers can help you identify areas for service improvement in addition to which areas might be most vulnerable.

Furthermore, LyC makes it possible for you to find any areas on your equipment that may be faulty, compromised, or vulnerable so that you may take immediate corrective measures. Full visibility is available on:

  •  Damaged equipment or appliances
  •  Noise-related guest complaints
  •  Feedback on temperature control
  •  Wi-fi connectivity issues
  •  Security worries

Get instant feedback from Guests

Seamlessly integrated into your services, we provide a QR code that allows guests to give instant feedback and ratings effortlessly. During their stay, guests can scan the personalized QR code provided, conveniently accessing a user-friendly interface to rate their overall stay, room comfort, service quality, and more. This real-time feedback system empowers guests to share their thoughts with you, enabling continuous improvement and ensuring you consistently meet and exceed expectations. Embracing technology for a more interactive and responsive guest experience - this QR Code Rating Feature goes beyond traditional feedback mechanisms, providing a comprehensive understanding of guest sentiments. The data collected is not just numbers; it's a roadmap to refining and perfecting every aspect of a Hotel. Delve deeper into the specifics, as guests have the opportunity to offer detailed comments and suggestions directly through the scan-enabled interface. Identify trends, recognize exemplary staff, and capitalize on positive aspects, all while swiftly addressing areas for enhancement.

ESG and digitization

The days of recording everything on paper and keeping stacks of papers in storage for years at a time without any real purpose are long gone. Businesses are become digitally oriented today and, in the future, since it may greatly simplify everyday tasks in the short and long terms.

That exact opportunity—the digital transformation of your hotel operations—is provided by MyLoneWorkers. Your workers will be able to view their daily schedules and tasks straight on their smartphones, conduct routes and report any incidents that happen, and instantly alert you to anything crucial that demands your attention.

On the other hand, managers can use the MyLoneWorkers web app to create a virtual "mirror" of their organizational chart, set schedules, receive real-time notifications, record past routes and incidents, and, of obviously, export any kind of report for use in audit and evaluation procedures.

ESG compliance is inevitably brought about by sustainable digitization, which is another goal that many businesses globally want to accomplish. In addition to being a pioneer in the field when it comes to internal ESG protocols, MyLoneWorkers provides a number of benefits to leaders who are committed to changing their organizations for better.


In the hospitality sector, MyLoneWorkers is an innovative solution that combines state-of-the-art technology with ease to improve regulatory compliance while streamlining security operations. Security managers can react swiftly and efficiently to changing security risks thanks to its real-time tracking and incident reporting features, which guarantee the highest level of safety for both visitors and staff. The flexibility of MyLoneWorkers is one of its main advantages; it offers a customized strategy for adhering to industry norms and regulations without sacrificing operational effectiveness. Because of its flexibility, the system may be readily tailored to each hotel's specific security needs. The remarkable feature of MyLoneWorkers is its scalability, which facilitates the consistent implementation of security measures in various locations, hence guaranteeing a uniform and integrated security strategy across a hotel chain. The versatile approach of MyLoneWorkers is invaluable as hotels traverse the strict regulatory regulations; it easily aligns with the industry's increasing needs. In summary, MyLoneWorkers is a complete and dependable option that meets and even surpasses industry standards for hotels that prioritize safety and compliance with a multidimensional approach

Some of the key benefits MyLoneWorkers for Hotels

  •  Real-time Tracking: Monitor security routes and incidents in real-time for immediate response.
  •  Incident Reporting: Swiftly report and document incidents, enhancing accuracy and timeliness.
  •  Adaptability: Tailored reports to meet specific regulatory and industry requirements.
  •  Cost-effective Solution: Achieve significant improvements in security with zero infrastructure costs.

About MyLoneWorkers

MyLoneWorkers innovative system reduces the risks and guarantees that every lone worker returns home safely after carrying out their tasks at work which is one of the most basic responsibilities for an employer. It is a real time lone worker monitoring system which skyrockets the efficiency of lone workers’ safety and the completion of their tasks offering them the ability to increase their productivity via technology.

About Us!


Terracom has as main objective the production of innovative technology products and the provision of integrated IT and communications solutions.

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Terracom S.A
Thesi Ntousia,
Bafra, Ioannina
ZIP: 45500, Greece



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