How to create an incident report and send it in real time to your clients


Web Application


Click on the "Clients" button

Select the client you wish to receive the reports and press "Edit"

On the pop-up window, check the box "Incident Report by Email"

In case you want to add more recipients, just fill in their e-mail addresses on the respective field

Mobile Application

On the tour main screen press "Incident"

Select an incident from the list that appears

Check the "Send the report by e-mail" box

Assign the Incident to a Client's Site by pressing "Assign Point" and by scanning a QR-code label after that, or by reading a NFC tag

Click on "Send Incidents"


For more information you can read our Web Application and Mobile Application User Guides by clicking the buttons below:

Web Application      Mobile Application

About MyLoneWorkers

MyLoneWorkers innovative system reduces the risks and guarantees that every lone worker returns home safely after carrying out their tasks at work which is one of the most basic responsibilities for an employer. It is a real time lone worker monitoring system which skyrockets the efficiency of lone workers’ safety and the completion of their tasks offering them the ability to increase their productivity via technology.


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Terracom has as main objective the production of innovative technology products and the provision of integrated IT and communications solutions.

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Terracom S.A
Thesi Ntousia,
Bafra, Ioannina
ZIP: 45500, Greece



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